Privacy Policy

folder_shared 1. Information We Collect

At Satisfaction Unity, we collect minimal personal information necessary to assist you with inquiries and fulfill product orders. This may include:

• Your name, phone number, and email address when you contact us via email, phone, or WhatsApp.
• Delivery address and billing details when placing orders for our handcrafted lamps.
• Any specific product customization preferences or project specifications you share with us.

dataset 2. How We Use Your Information

We use the information we collect strictly for legitimate business purposes, including:

• Responding to your product inquiries and providing price quotations.
• Processing, crafting, packaging, and dispatching your orders.
• Providing customer support, tracking updates, and post-purchase assistance.
• Improving our craftsmanship, catalog offerings, and client experience.

shield 3. Information Sharing & Third Parties

We value your trust. We do not sell, rent, or trade your personal information to third parties.

We only share necessary details (such as your delivery address and contact number) with trusted logistics partners and courier services solely for the purpose of delivering your purchased items safely to your doorstep.

lock 4. Data Security

We implement appropriate security measures to safeguard your personal data against unauthorized access, alteration, or disclosure. All transaction records and client communications are treated with strict confidentiality.

contact_support 5. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at: